​1. WHAT DOES THIS NOTICE COVER?

This notice describes how Omaz Incorporacao e Participacoes and Omaze, Inc. (collectively, “Omaze”, “we”, or “us”) processes your personal data in connection with your use of our website omaz.online (the “Omaze UK Site”) and our mobile application (the “App”), (collectively, our “Platform”). This includes when you participate in the promotional prize draws (the “Prize Draws”) offered on our Platform, sign-up for emails or text messages, or contact us. This notice also describes your data protection rights, including a right to object to some of the processing that Omaze carries out on our Platform. More information about your rights, and how to exercise them, is set out in the “What rights do you have?” section. Omaze UK Limited and Omaze, Inc. are the controllers for the personal data we collect in this context.

2. WHAT INFORMATION DO WE COLLECT?

We collect and process personal data about you when you interact with us or use our Platform, and when you participate in the Prize Draws. This includes:

Where you set up an account, sign-up for emails or text messages, or complete a transaction:

name;

contact information, such as postal address, email address, and telephone number;

your payment and delivery details for any purchase, including billing addresses and payment card details (note that your payment card details are processed by our third-party payment vendor);

Where you interact or engage with our Platform, marketing communications and other content:

your marketing preferences, including any consents you have given us (where applicable);

information related to the browser or device you use to access our Omaze UK Site;

the information set out in our Cookies Notice, e.g. information about how you use the Omaze UK Site and other websites visited/clickthroughs beforehand;

any marketing calls that we and/or third parties acting on our behalf make to you (may also be recorded for record-keeping, training and quality purposes.

Where you interact with our customer services team:

name;

contact information;

details of any complaint or query or support request;

when you interact with our customer services team by phone, calls may be recorded for record-keeping, training and quality purposes;

Where you voluntarily participate in any surveys:

survey information such as shopping habits, age, gender, income, or other survey data you may choose to provide us or our third party review platforms if you participate;

Where you win a Prize Draw:

any personal data necessary to grant the prize (e.g., information included in any tax or ownership transfer documents or as part of necessary background checks);

photographs, video recordings, and information when you choose to provide that information.

 

3. HOW DO WE USE THIS INFORMATION, AND WHAT IS THE LEGAL BASIS FOR THIS USE?

We process personal data for the following purposes and legal bases:

To fulfil a contract or take steps linked to a contract. Where you enter a Prize Draw, we will use your information:

to verify your identity;

to take payments;

to communicate with you as is necessary to perform our obligations to you, including sending you automated service messages;

to provide customer service;

to draw the winners; and

to arrange the delivery or other provision of prizes for the winners of the draw.

As required by Omaze to conduct our business and pursue our legitimate interests, we will use your information:

to provide products and services you have requested;

to securely deliver and effectively administer our Platform including showing you the correct notices and information and troubleshooting any system errors;

to carry out insight and analytics to help us monitor, develop, improve, and protect our products, content, services, and the Platform, both online and offline;

to investigate and respond to any complaints received from you or from others, about the Platform or our products or services;

where you have transacted with us, to send you direct marketing (e.g. email or text message) in relation to our current activities, future events and Prize Draws. You can opt out of this marketing (i) at the time of the collection of your details, (ii) by using the links within the marketing communications or (iii) by contacting us;

to personalise the Platform, our products or services, marketing communication for you;

to engage in targeted advertising activities to show you advertisements tailored to your individual interests on the Platform, selected partner sites and social networks;

to find prospective customers who share existing customers’ demographic/interests/likes etc to serve them with targeted advertising;

to measure the impact and effectiveness of our advertising strategies;

to process payment card details, payments and check the validity of the sort code, account number and card number you submit in order to prevent fraud (which is processed by our third party payment vendor);

to contact yo